Privacy Policy

Gallery Group of Hotels respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.

Gallery Group of Hotels assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

Gallery Group of Hotels assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.

Gallery Group of Hotels reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.

In the course of its business Gallery Group of Hotels may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.

If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact Gallery Group of Hotels at enquiry@thegallerygroups.com.

While Gallery Group of Hotels assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

Cookies:- To personalize your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. "Cookies" enhance website performance in important ways like personalizing your experience, or making your visit more convenient. Your privacy and security are not compromised when you accept a “cookie” from our website. Gallery Group of Hotels does not use "cookies" to collect personal information. "Cookies" cannot read data from your computer’s hard disk or read cookie files from other websites.

Gallery Group of Hotels reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.

By accessing or using this website, you acquiesce to the privacy policy and agree to be bound by the terms and conditions of the website use.

In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Gallery Group of Hotels will assume that you have no objections to the terms of this privacy policy.

Reservation Policy

Cancellation or Alteration in bookings is entertained. Kindly refer our Reservation/Cancellation or Amendment Policy.

Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.

The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.

We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared seperately.

Amendment Policy

Amendments will be treated as cancellation.

Any refund will take at least 15 - 30 days to process.